Our story

We built VocalOps because we've been there

We're a team of passionate entrepreneurs based in Quebec who got tired of watching businesses lose customers to voicemail. So we built something better.

Verifiable company facts

Who operates VocalOps

Legal entity

VocalOps Services Inc.

Team

Based in Quebec, Canada

Languages

Canadian French and English

Contact

admin@vocalops.ca • (514) 913-4515

We saw the problem firsthand

Every small business owner knows the feeling — you're in the middle of a job, your phone rings, and you can't pick up. By the time you call back, they've already booked someone else.

Our conversations with Canadian business owners kept returning to the same problem: missed calls, delayed follow-up, and few options designed for a small team.

That's why we built VocalOps — an AI phone system that answers every call, qualifies the lead, and gives your team a clear summary so they know exactly who to call back first.

What we believe

Privacy is non-negotiable

We prioritize Canadian data hosting, limit use to the requested service, and document controls to validate for each deployment.

Coverage defined by your rules

Your agent can cover nights, weekends, and holidays using workflows and fallbacks approved by your team.

Built for real businesses

We're not building for enterprises with 10,000 employees. We're building for the businesses that make up the backbone of Canada's economy.

Built in Quebec for Canadian businesses

Canadian phone numbers

Local numbers across every province

Bilingual by default

Canadian French and English call flows

Canadian dollar billing

No surprise exchange rates or hidden fees

Local support team

Real humans in Quebec when you need help

Ready to stop missing calls?

See how VocalOps could handle your business calls using rules approved by your team.