Our story

Custom-built AI receptionists, by real software engineers

VocalOps (Services VocalOps Inc.) designs bilingual AI receptionists in Quebec for Canadian businesses. Instead of a template, our software engineering team builds each agent from the business’s real calls, connects it to its systems or recreates its tools in the portal, then tunes it every day.

Verifiable company facts

Who operates VocalOps

Legal entity

Services VocalOps Inc.

Team

Based in Quebec, Canada

Languages

Canadian French and English

Contact

admin@vocalops.ca • (514) 913-4515

We saw the problem firsthand

Every small business owner knows the feeling — you're in the middle of a job, your phone rings, and you can't pick up. By the time you call back, they've already booked someone else.

Our conversations with Canadian business owners kept returning to the same problem: missed calls, delayed follow-up, and few options designed for a small team.

That’s why we built VocalOps, and why every agent is custom-built: it answers every call, qualifies the request and gives your team a clear summary, following rules written from your real calls and corrected every day by our team.

What we believe

Privacy is non-negotiable

We prioritize Canadian data hosting, limit use to the requested service, and document controls to validate for each deployment.

Maintained, not just delivered

Our team reviews your calls and corrects your agent’s rules every day. Nights, weekends and holidays follow the workflows your team approved.

Built by real software engineers

Every agent is designed, integrated and maintained by our engineering team: reviewed architecture, encryption, isolation and access control. Development in the initial contract is included at no extra cost.

Built in Quebec for Canadian businesses

Canadian phone numbers

Local numbers across every province

Bilingual by default

Canadian French and English call flows

Canadian dollar billing

No surprise exchange rates or hidden fees

Local support team

Real humans in Quebec when you need help

Ready to stop missing calls?

See how VocalOps could handle your business calls using rules approved by your team.