Before you start
We start from your real calls and confirm your number, hours, call scenarios, transfer rules, the systems to connect and the responsible contacts.
Clear pricing
A custom-built AI virtual receptionist, at a plan price
VocalOps costs CAD $400 a month (Essential), CAD $500 (Connected, wired to your ERP, CRM or calendar) or a quoted price (Tailored). All three include 500 minutes a month, then $0.10 a minute, and an agent built from your real calls and tuned every day by our team.
From $400 CAD / month Development included at no extra cost Data hosted in Canada
Plans
Choose your level of integration
Every business is different, so we don't sell one-size-fits-all. Pick how deep VocalOps should plug into your operations — we'll scope it with you.
Essential
Level 1 · Standalone
$400CAD / mo
500 minutes includedthen $0.10/min
Bilingual AI call handling for teams that need reliable coverage without a connected business-system workflow.
- 24/7 bilingual call answering
- Summaries, transcripts & sentiment
- Business portal & dashboard
- Live transfer to your team
- Emergency flagging
Integrated
Connected
Level 2 · Integrated
$500CAD / mo
500 minutes includedthen $0.10/min
VocalOps synced with your ERP, CRM and calendar. The agent knows your customers and books real jobs.
- Everything in Essential
- Two-way ERP / CRM sync
- Caller recognition & live context
- Direct booking in your schedule
- Automations & follow-ups
Tailored
Level 3 · Custom
Custom
500 minutes includedthen $0.10/min
A fully personalized deployment: custom workflows, multiple locations, and integrations built for you.
- Everything in Connected
- Custom workflows & API work
- Multi-site & multi-team routing
- White-labeled reports
- Dedicated integration engineer
What's includedEssentialConnectedTailored
500 minutes included, then $0.10/min
24/7 bilingual answering
Business portal & analytics
Live transfer & emergency flags
ERP / CRM two-way sync—
Caller recognition & context—
Booking into your schedule—
Custom workflows & API——
Dedicated integration engineer——
Every plan includes 500 call minutes a month, then $0.10 a minute. Essential is CAD $400/month, Connected is CAD $500/month, and Tailored is custom-priced. Telephony, integrations, taxes, and terms are confirmed in your written proposal.
What’s included
Custom development and integrations covered by the initial contract are included at no extra cost. Only work added later, beyond the initial contract, may be billed.
No surprises
Your plan, minutes, applicable fees, term, cancellation and integration scope are documented in your proposal.
FAQ
Pricing FAQ
Still curious? Our team replies within a few hours.
Your proposal confirms the term, renewal, and cancellation conditions before signature.
Essential includes 500 call minutes a month, bilingual answering, summaries, transcripts, the business portal, configured transfers, and emergency flagging. Past 500 minutes it is $0.10 a minute.
Yes. Whatever the plan, we build your agent from your real calls, and our team reviews your calls to correct its rules every day. Connected and Tailored also wire it into your systems, even on-premise. It is not a template rented by the month that you configure yourself.
Choose Connected to have the agent read and write in your ERP, CRM, or calendar — Acomba, QuickBooks, Sage, Jobber or ServiceTitan, even on-premise. Tailored is designed for custom workflows, multiple locations, or custom API work.
Yes. You can start with Essential and add integrations as your operation grows or your workflow becomes more complex.
Your proposal identifies included onboarding, support, and scoping. Custom development and integrations covered by the initial contract are included at no extra cost; only work added later, beyond the initial contract, may be billed.
Every plan includes 500 call minutes a month, on all three tiers. Past that, each minute is $0.10 — the lowest published overage rate in this market, where usage is billed elsewhere at between $0.25 and $0.75 a minute. An 800-minute month therefore comes to $430 on Essential. Telephony and applicable taxes are stated in your proposal.
Export formats, timing, retention, and deletion should be confirmed in the applicable agreement before launch.
Ready to never miss a call again?
Book a 20-minute demo. We’ll show the portal, map your workflows, and document the proposed scope, pricing, and next steps.