Comparison · verified 17 September 2026
VocalOps or RoehAI: which of the two buyers are you?
Two Montreal companies, two AI phone agents that speak French, and an eight-fold gap in advertised entry price — a gap that closes as your minutes rise, because their bill follows call volume and ours does not. The useful question is not which one is better but which one fits you at your volume, and this page is written so you can rule us out quickly if we are wrong for you.
Canadian French + English • Configurable human handoff • Keep your number when supported by your carrier
At a glance
Defined by the workflow, not only the voice
You are comparing these two names because they come up in the same searches: two Montreal companies selling a voice agent that answers the phone in French. They are not selling the same product, though, and a row-by-row table hides more than it explains.
Everything this page states about RoehAI and its agent Aria comes from their public site, read on 17 September 2026, and is attributed that way: as published on its site. We have not tested Aria. We do not comment on the quality of its conversations, and nothing here claims their product is poor.
Said plainly up front, in two parts. First: RoehAI publishes a free tier and a $49 USD/month entry plan, VocalOps starts at $400 CAD/month, and we have the highest entry price in the Quebec market. Second: our price does not follow call volume and theirs does. Our Essentiel plan is $400 CAD a month with no minute cap and no overage rate; on their side, as published on their site, minutes are metered per plan and every minute past the allotment costs $0.50 USD. At low volume they genuinely cost less than us, and not by a little. Past a certain number of minutes it reverses. We set the arithmetic out below, with their own figures, so you can redo it.
The price gap tracks a gap in approach. RoehAI sells self-serve, with setup advertised "en moins de 10 minutes" on its site. VocalOps does not sell self-serve at all: every deployment is scoped with a person, the configuration is written from your real calls, then revised with you from recorded calls. The first model suits the buyer who wants to hear an agent answering this week, and it does that well. The second suits the buyer who wants the agent to do what their team does — in your words, your rules and your exceptions — and accepts that this takes weeks rather than minutes.
The second gap is less visible than price and much harder to close. We read the integration pages of fourteen voice-agent vendors on 17 September 2026: all of them name CRMs and calendars — HubSpot, Salesforce, Calendly, Google Calendar, Zapier — and none, RoehAI included, names an accounting package or a dispatch system. VocalOps names Acomba, QuickBooks, Sage, Jobber and ServiceTitan, with read or write access agreed field by field and system by system. If your calendar is your only system, you would be paying us for plumbing you will never use.
Prices move and both sites change. That is what the date at the top is for. If a figure has changed, or we have read something wrong, tell us and we will fix the page.
Outcomes
What each one publishes, as of September 2026
Price
RoehAI, as published on its site: a free plan at $0 with 15 minutes, 1 agent, 1 simultaneous call and 24-hour history; Starter at $49 USD/month with 120 minutes, 2 agents, 10 simultaneous calls and 1 dedicated number; higher tiers above that; top-up credits at $0.50 a minute. The pricing page states the price is calculated by volume, "en USD". VocalOps: Essentiel at $400 CAD/month, flat, with no minute cap and no overage rate; Connecté at $500 CAD/month, which adds two-way sync with your ERP or CRM, caller recognition and booking into your schedule; Sur mesure quoted. Two opposite structures: theirs follows your minutes, ours does not move.
Language
RoehAI explicitly claims a Quebec accent. Its FAQ asks "L’agent parle-t-il avec l’accent québécois ?" and answers "Oui, tout à fait. Nos modèles de synthèse vocale sont configurés pour s’exprimer dans un français québécois clair, professionnel et chaleureux." VocalOps says "Canadian French", configured and tested, validated by your team before launch. We claim neither an accent nor a regional dialect.
Data hosting
RoehAI’s marketing pages carry "Données hébergées au Canada." Its privacy policy is more precise than its marketing, and that is to its credit: "Vos données sont principalement hébergées au Canada. Lorsque certains traitements doivent sortir du Canada, nous les limitons aux fournisseurs suivants", followed by a list that includes Google Gemini. VocalOps hosts service data in Canada and confirms the exact locations of the applicable components and integrations during the security review.
Published compliance
A site-wide "Sécurité & conformité" band shows five badges on RoehAI’s site, with alt text naming PIPEDA, SOC 2 Type I, SOC 2 Type II, GDPR and CCPA. We found no auditor, scope, date, report or trust centre on the site; /securite, /security and /confidentialite all return the homepage. VocalOps displays no badge at all: our SOC 2 Type II observation period is underway with Drata and no report has been issued.
Integrations
RoehAI names Google Calendar, Calendly, HubSpot from the Pro tier up, Salesforce, Zapier, webhooks, WhatsApp Business and Stripe for billing, with API access on every paid tier, "Tous les calendriers + API custom" at Enterprise and an MCP-compatible assistant. It is a serious list, and for a practice that lives in its calendar and its CRM it covers the job. No ERP and no field-service system appears on it. VocalOps names Acomba, QuickBooks, Sage, Jobber, ServiceTitan and a custom API, read-only or full write access defined per field and per system, published as supported only once the actions are verified.
Write-back into your system of record
This is the line where the two offers diverge most. Across the fourteen voice-agent vendors whose integration pages we read on 17 September 2026, not one names Acomba, Sage, Jobber, ServiceTitan or any other accounting or dispatch system: they all stop at CRM and calendar. At Polaris Voice, for instance, only Google Calendar and Outlook are live; Salesforce, HubSpot and Zoho are listed "coming soon", and everything else leaves as a webhook notification, an email or a text. That is a defensible approach, and for many businesses it is plenty. VocalOps writes into the system directly: Acomba — a Quebec accounting package no other vendor in our survey names — QuickBooks, Sage, Jobber, ServiceTitan or your API, with read or write access agreed field by field and system by system.
The companies
RoehAI Inc. is the only vendor in the Quebec set publishing a street address: "5460 rue Sherbrooke Est, Longue-Pointe, Montréal", in its privacy policy, with contact@roehai.com and +1 438 795-2926. Its footer positions the company as "Built for the world" with 14 "Strategic Locations Served"; the site targets medical clinics, auto repair, restaurants, insurance, real estate, legal, fitness and beauty, and offers outbound campaigns and a partner programme. VocalOps is Services VocalOps Inc., 400-3 Place Ville-Marie, Montréal, admin@vocalops.ca, (514) 913-4515.
Buyer guidance
The six questions that genuinely separate these two products
Ask both vendors, in the same words, and get the answers in writing. They separate the two better than a demo does, because a demo always goes well.
"Are your prices in Canadian dollars?"
At RoehAI, no: the pricing page states the price is set by volume "en USD", while the savings advertised on its Quebec pages are in Canadian dollars and no CAD price list is published. Also worth knowing, with no bad faith implied: the figure depends on which page you read. Starter appears at $49 on the plan card and as "Pack Starter (55 $)" in their calculator; Pro appears at $99 on /tarifs and as "RoehAI Pro 129$/mois" on their Québec City page. A site that moves fast leaves figures behind it — just ask which one applies, in writing. On our side: $400 CAD per month, before tax, with no minute cap, and the figure is already in your currency.
"What is included, and what does overage cost?"
RoehAI publishes precise numbers, which is a real advantage: 15 minutes on the free plan, 120 minutes and 10 simultaneous calls at $49 USD, top-up credits at $0.50 a minute. Our answer is of a different kind: Essentiel at $400 CAD has no included minutes and no overage rate because it has no minute cap — the bill is the same at 200 minutes as at 2,000. The crossover follows from their figures: $49 + (minutes − 120) × $0.50, which gives $339 USD at 700 minutes and about $399 USD at 820 minutes, the point where our flat plan becomes the cheaper one, before conversion. Below that, their structure costs you less; above it, ours does. Then hold us to the same standard where our site is genuinely silent: we publish no cap on simultaneous calls, no uptime SLA and no setup timeline. Those limits exist and are written into the agreement, but you have to ask for them instead of reading them.
"Where does my data go, and who processes it?"
Here their privacy policy is more honest than their marketing banner, and that deserves saying: the sales page asserts "Données hébergées au Canada." while the policy says data is "principalement" hosted in Canada and then names the providers some processing goes to outside the country, including Google Gemini. Naming what leaves is exactly the right practice. On our side, service data is hosted in Canada and the exact locations for the applicable components and integrations are confirmed during the security review. None of this is unlawful: Law 25 requires an assessment before a transfer outside Quebec, not a prohibition. You only need to know which one you are buying — and both of us should refuse to claim that a tool makes a business compliant.
"Do your badges correspond to reports?"
Their compliance band shows five badges — PIPEDA, SOC 2 Type I, SOC 2 Type II, GDPR, CCPA — and we found no auditor, scope, date, report or NDA request process on the site; /securite, /security and /confidentialite return the homepage. That is an observation about what is published, not a judgement about what exists: a SOC 2 report is shared under NDA and is not posted publicly. The general point holds for everyone: a badge is not a report. We apply it to ourselves immediately — VocalOps displays no badge, because no report has been issued; our Type II observation period is underway with Drata.
"What happens after the call is answered?"
This is the real fault line between the two, and the hardest thing for any vendor to match. Their integration list points at calendars and CRMs: Google Calendar, Calendly, HubSpot from Pro up, Salesforce, Zapier, webhooks. They are no exception — across the fourteen vendors whose integration pages we read, not one names an ERP, an accounting package or a dispatch system. The market model is to hand the information to your team by text, email or webhook and let them retype it into your system: at Polaris Voice, the list of live integrations stops at Google Calendar and Outlook. Ours points at systems of record: Acomba, QuickBooks, Sage, Jobber, ServiceTitan, or your API, with read-only or full write access defined field by field and system by system, and published as supported only after the actions are verified. Ask both which writes are permitted, who approves them, and what your team sees when a write fails.
"How do you prove to me that it works?"
Them: a free plan that lets you judge for yourself in an afternoon, setup advertised in under ten minutes, and a costed savings calculation. Us: no free trial, no self-serve signup, no customer logos, no testimonials, no case studies and no published setup timeline. What we offer instead is slower: scoping with a person, a configuration built from your real calls, then revised with you from recorded calls, month after month. Both models have their buyer. Self-serve suits you when the typical call is simple and repeats; human scoping suits you when answering the phone means knowing your products, your rules and your exceptions, and a mistake costs more than the subscription. If you need proof before speaking to anyone, their free tier is a better front door than our form.
Get these in writing, from both sides
- The monthly price converted to Canadian dollars, before tax, and the page the figure came from.
- The total cost at last month’s real volume, not at the entry plan’s volume.
- Included minutes and the overage rate — or written confirmation that there is no cap and no per-minute billing.
- How many simultaneous calls are covered at your peak hour.
- Which integrations are included in your tier, and which require the tier above.
- The subprocessor list, their countries, and what leaves Canada.
- Whether an audit report exists: the auditor, the period, the scope and the exceptions — or an admission that there is none.
- Which writes are permitted into your systems, field by field, and what your team sees when one fails.
- Who listens back to calls after launch, how often, and whether it costs extra.
Implementation
How to compare the two prices, using their own figures
- 1
Get both prices into the same currency
RoehAI’s plans are advertised in US dollars, while its savings claims are in Canadian dollars and no CAD price list is published. Our $400 is already in Canadian dollars. We do not invent an exchange rate on this page: apply today’s, and add the taxes on both sides. Just keep the direction of the effect in mind — converting US dollars into Canadian dollars moves their bill up, never down.
- 2
Find the crossover in minutes, not in plans
As published on their site, Starter covers 120 minutes for $49 USD and every minute beyond that costs $0.50 USD in top-up credits. So the sum is $49 + (your minutes − 120) × $0.50. At 700 minutes a month: $49 + 580 × $0.50 = $339 USD. At roughly 820 minutes: $49 + 700 × $0.50 = $399 USD — which is where our flat $400 CAD becomes the cheaper of the two, and that is before any conversion is applied. Below that line they win, clearly. Above it we win, and the gap widens with every minute because our bill stops rising. We could not find the minute allotment for their higher tiers: ask them for it and redo the sum with the right figure.
- 3
Check what your tier unlocks
As published on their site, HubSpot starts at the Pro tier, full custom API sits at Enterprise, and simultaneous calls go from 1 to 10 between free and Starter. An integration listed on the site is not necessarily included in the plan you are looking at.
- 4
Ask for the document behind the badge
A SOC 2 audit does not produce a certificate; it produces an auditor’s report, shared under NDA. Ask for the auditor, the period, the scope and the exceptions. Ask us the same thing: our answer is that no report exists yet.
Scenarios
When RoehAI is the better buy of the two
Your volume fits in a few hundred minutes
This is where they win outright, and it is not a small category. At 120 minutes a month their site says $49 USD and we ask $400 CAD. At 300 minutes: $49 + 180 × $0.50 = $139 USD, still far below our price. A capped-minutes plan with overage is a perfectly legitimate structure, and it is the right one at low volume — you are not paying for capacity you do not use. Our flat plan only starts making sense as volume climbs.
You want to try before you talk to anyone
Their free plan and $49 USD entry tier let you test an agent in an afternoon with no sales call. We offer no free trial and no self-serve signup: every VocalOps deployment is scoped with a person. If you want to hear an agent first with no commitment, go to them.
You need outbound calling or WhatsApp
RoehAI publishes outbound call campaigns, a WhatsApp Business agent and seven other AI agents alongside the voice one. We do not do that today: we send SMS during a call, from your own number, and the agent checks the line type before offering a text. If your need is an outbound campaign, our product is not it.
Your calendar is your system
If booking appointments into Google Calendar or Calendly is most of the job, their integration list covers it for a fraction of our price. Our Connecté tier is justified by two-way sync with an ERP or CRM; with no system of record to connect, you are paying for plumbing you will not use.
You need a number to justify the spend
Their Québec City page sets a human receptionist at "3 800$/mois" against "Aria (RoehAI Pro) 129$/mois", advertises "Économie annuelle 44 052$/an" and "35 000$ CAD/an — Économie moyenne à Québec", plus "+40% Rendez-vous". We deliberately publish no arithmetic of that kind, because we cannot verify it for your business. If you need a figure to put in front of a board this week, they give you one and we do not.
FAQ
Common questions about VocalOps and RoehAI
VocalOps or RoehAI: which should I choose?
Choose RoehAI if you want to test an agent without talking to anyone, if your volume fits in a few hundred minutes a month, if your calendar is the only system to connect, or if you need outbound calling or WhatsApp. Choose VocalOps if your call volume is high and you would rather have a bill that does not move, or if the agent has to read and write into an ERP or field-service system such as Acomba, QuickBooks, Sage, Jobber or ServiceTitan, field by field. These are two different purchases, not two versions of the same one.
Which of the two is cheaper?
It depends on your call volume, and that is the honest answer. At the entry point, RoehAI, unambiguously: as published on its site, a free plan with 15 minutes and Starter at $49 USD/month with 120 minutes, against $400 CAD/month from us. But their bill follows the minutes and ours does not: past 120 minutes their site advertises $0.50 USD a minute in top-up credits. At 700 minutes that is $49 + 580 × $0.50 = $339 USD. At around 820 minutes it is $49 + 700 × $0.50 = $399 USD, and our flat $400 CAD becomes the cheaper of the two — before any exchange rate is applied, which is yours to work out since our $400 is already in Canadian dollars.
Does VocalOps charge for call minutes?
No. The Essentiel plan is $400 CAD a month with no minute cap, no top-up credits and no overage rate: a busy month costs the same as a quiet one. That is the opposite of the most common model in this market, where an allotment of minutes is included and anything beyond it is billed per minute. Both structures are defensible; the capped-minutes one is simply better when your volume is low and predictable.
Why is VocalOps’ entry price higher?
Because the product sold is not the same. The price covers a human scoping engagement, a configuration written from your real calls, integrations validated read by read and write by write before being declared supported, continuous revision from recorded calls with you, and a call volume that is not capped. If you have no system to connect, your volume is low and message taking is enough, that work does nothing for you and we would be a bad purchase.
Does RoehAI integrate with Acomba, Jobber or another system of record?
Not according to the integrations published on its site, which names Google Calendar, Calendly, HubSpot, Salesforce, Zapier, webhooks and WhatsApp Business — CRMs and calendars. They are not an exception: across the fourteen voice-agent vendors whose integration pages we read on 17 September 2026, not one names an accounting package or a dispatch system. An unpublished integration is not necessarily impossible, so put the question to them. On our side Acomba, QuickBooks, Sage, Jobber, ServiceTitan and a custom API are named, with read or write access agreed field by field and system by system.
Does RoehAI’s agent speak with a Quebec accent?
Their FAQ answers yes: "Nos modèles de synthèse vocale sont configurés pour s’exprimer dans un français québécois clair, professionnel et chaleureux." We have not tested their voice and pass no judgement on it. VocalOps says "Canadian French" and claims no regional accent; the language is configured, tested and validated by your team before launch. The only way to settle it is a recorded demonstration using your own street names, product names and customer names.
Does either one keep data in Canada?
At RoehAI, the sales pages say "Données hébergées au Canada." and the privacy policy says "principalement", naming the providers some processing goes to outside the country, including Google Gemini. Naming what leaves is good practice and we give them credit for it. At VocalOps, service data is hosted in Canada and the exact locations for the applicable components and integrations are confirmed during the security review. In both cases, ask for the subprocessor list in writing.
Is RoehAI SOC 2 certified?
Their site displays badges whose alt text mentions SOC 2 Type I and SOC 2 Type II, but we found no auditor, scope, period or report published. That is not unusual: a SOC 2 report is shared under NDA rather than posted. Simply ask for it. And hold us to the same standard: VocalOps is not certified, our SOC 2 Type II observation period is underway with Drata, no report has been issued, and we display no badge.
Can I try VocalOps for free?
No. There is no free trial and no self-serve signup: every deployment is scoped with a person, because the configuration is written from your calls. That is a genuine disadvantage against a competitor who lets you open an account in minutes. If you want to hear an AI agent today without speaking to a salesperson, their free plan is the fast route.
Where are the two companies based?
Both are in Montreal. RoehAI Inc. publishes "5460 rue Sherbrooke Est, Longue-Pointe, Montréal" in its privacy policy, with contact@roehai.com and +1 438 795-2926 — the only vendor in the Quebec market we have seen publish a street address, which is worth noting. Its footer also describes the company as "Built for the world" with 14 "Strategic Locations Served". VocalOps is Services VocalOps Inc., 400-3 Place Ville-Marie, Montréal, admin@vocalops.ca, (514) 913-4515.
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