Comparison · verified 17 September 2026
VocalOps vs RoehAI: the agent custom-built and wired into your ERP
RoehAI sells a self-serve agent, ready in minutes as published on its site. VocalOps builds yours from your real calls, writes into your management system and tunes it every day. Here are both offers, read off their sites, with the volume at which each one becomes the cheaper.
Custom-built from your real calls • Wired into your systems • Tuned every day by our engineers
At a glance
Built around how you work, not from a template
VocalOps vs RoehAI: two Montreal AI voice agents that answer in French, but not the same product. RoehAI sells its Aria agent self-serve, with a free plan and setup advertised "en moins de 10 minutes" on its site. VocalOps custom-builds your agent from your real calls, wires it into your ERP or CRM, and our team tunes it every day.
The gap that matters most shows up after the call. We read the integration pages of fourteen voice-agent vendors on 17 September 2026: all of them name CRMs and calendars — HubSpot, Salesforce, Calendly, Google Calendar, Zapier — and none, RoehAI included, names an accounting package or a dispatch system. VocalOps names Acomba, QuickBooks, Sage, Jobber and ServiceTitan, even running on your own servers, with read or write access agreed field by field. Development in the initial contract is included at no extra cost.
The price, in two parts. RoehAI advertises, as published on its site, a free plan and Starter at $49 USD a month with 120 minutes, then $0.50 USD a minute in top-up credits. Our Essentiel plan is $400 CAD a month with 500 minutes included, then $0.10 a minute. Same structure, two scales: at low volume they cost far less; around 900 minutes a month the two invoices meet, and beyond that ours rises much more slowly. The arithmetic is below, with their own figures.
What we concede: we have the highest entry price in the Quebec market, we offer no free plan and no self-serve signup, and RoehAI publishes outbound call campaigns and a WhatsApp Business agent that we do not offer. If that is what you are after, they are the better choice.
Everything this page states about RoehAI and its agent Aria comes from their public site, read on 17 September 2026, and is attributed that way: as published on its site. We have not tested Aria and nothing here claims their product is poor. If a figure has changed, or we have read something wrong, tell us and we will fix the page.
Why VocalOps
What VocalOps does that RoehAI does not
RoehAI sells a self-serve agent you set up yourself. VocalOps delivers an agent configured, connected and maintained by our team.
Configured by us, from your calls
No configuration to do alone: we listen to your real calls and write the agent’s rules in your words, with your products and your exceptions. You sign off before launch; there is nothing for you to build yourself.
Wired into your ERP, even on your own servers
Acomba, QuickBooks, Sage, Jobber, ServiceTitan or your API: the request lands in your system instead of arriving as a text or a webhook to retype. If you would rather simplify, we recreate your tools in the VocalOps portal instead.
Corrected every day, not delivered once
Our team listens back to your calls and corrects the agent’s rules continuously. A misunderstood question or a forgotten exception goes back into the configuration without you having to report it.
Development included, by real engineers
Integrations and custom development in the initial contract are included at no extra cost. Our software engineers design, integrate and maintain them: reviewed architecture, encryption, isolation and access control.
Side by side
VocalOps and RoehAI, criterion by criterion
Every RoehAI cell restates what roehai.com published on 17 September 2026, and nothing else.
| Criterion | VocalOps | RoehAI / Aria (per its site) |
|---|---|---|
| Approach | Agent custom-built from your real calls, scoped with a person, tuned every day by our team | Self-serve, free plan, setup advertised "en moins de 10 minutes" |
| Management systems | Acomba, QuickBooks, Sage, Jobber, ServiceTitan, custom API — read or write agreed field by field, even on-premise | Google Calendar, Calendly, HubSpot (Pro tier and up), Salesforce, Zapier, webhooks; no ERP or dispatch system |
| Development and integrations | Included at no extra cost for everything in the initial contract | API access on paid tiers; "Tous les calendriers + API custom" at Enterprise |
| Entry price | $400 CAD a month (Essentiel); Connecté $500 CAD; Sur mesure quoted | Free 15-minute plan; Starter at $49 USD a month |
| Minutes | 500 included, then $0.10 a minute | 120 minutes on Starter, then $0.50 a minute in top-up credits |
| Hosting | Service data in Canada; exact locations confirmed during the security review | "Données hébergées au Canada"; the policy says "principalement" and names Google Gemini among processing outside the country |
| Compliance | SOC 2 Type II observation underway with Drata, no report issued, no badge | Five badges (PIPEDA, SOC 2 Type I and II, GDPR, CCPA); no auditor, scope or report found on the site |
| Channels | Inbound calls, and SMS during the call from your own number | Outbound calls, a WhatsApp Business agent and seven other AI agents |
Outcomes
What each one publishes, as of September 2026
Price
RoehAI, as published on its site: a free plan at $0 with 15 minutes, 1 agent, 1 simultaneous call and 24-hour history; Starter at $49 USD/month with 120 minutes, 2 agents, 10 simultaneous calls and 1 dedicated number; higher tiers above that; top-up credits at $0.50 a minute. The pricing page states the price is calculated by volume, "en USD". VocalOps: Essentiel at $400 CAD/month, 500 minutes included then $0.10 a minute; Connecté at $500 CAD/month, which adds two-way sync with your ERP or CRM, caller recognition and booking into your schedule; Sur mesure quoted. Same structure, two scales: 120 minutes then $0.50 USD on their side, 500 minutes then $0.10 on ours.
Language
RoehAI explicitly claims a Quebec accent. Its FAQ asks "L’agent parle-t-il avec l’accent québécois ?" and answers "Oui, tout à fait. Nos modèles de synthèse vocale sont configurés pour s’exprimer dans un français québécois clair, professionnel et chaleureux." VocalOps says "Canadian French", configured and tested, validated by your team before launch. We claim neither an accent nor a regional dialect.
Data hosting
RoehAI’s marketing pages carry "Données hébergées au Canada." Its privacy policy is more precise than its marketing, and that is to its credit: "Vos données sont principalement hébergées au Canada. Lorsque certains traitements doivent sortir du Canada, nous les limitons aux fournisseurs suivants", followed by a list that includes Google Gemini. VocalOps hosts service data in Canada and confirms the exact locations of the applicable components and integrations during the security review.
Published compliance
A site-wide "Sécurité & conformité" band shows five badges on RoehAI’s site, with alt text naming PIPEDA, SOC 2 Type I, SOC 2 Type II, GDPR and CCPA. We found no auditor, scope, date, report or trust centre on the site; /securite, /security and /confidentialite all return the homepage. VocalOps displays no badge at all: our SOC 2 Type II observation period is underway with Drata and no report has been issued.
Integrations
RoehAI names Google Calendar, Calendly, HubSpot from the Pro tier up, Salesforce, Zapier, webhooks, WhatsApp Business and Stripe for billing, with API access on every paid tier, "Tous les calendriers + API custom" at Enterprise and an MCP-compatible assistant. It is a serious list, and for a practice that lives in its calendar and its CRM it covers the job. No ERP and no field-service system appears on it. VocalOps names Acomba, QuickBooks, Sage, Jobber, ServiceTitan and a custom API, read-only or full write access defined per field and per system, published as supported only once the actions are verified.
Write-back into your system of record
This is the line where the two offers diverge most. Across the fourteen voice-agent vendors whose integration pages we read on 17 September 2026, not one names Acomba, Sage, Jobber, ServiceTitan or any other accounting or dispatch system: they all stop at CRM and calendar. At Polaris Voice, for instance, only Google Calendar and Outlook are live; Salesforce, HubSpot and Zoho are listed "coming soon", and everything else leaves as a webhook notification, an email or a text. That is a defensible approach, and for many businesses it is plenty. VocalOps writes into the system directly: Acomba — a Quebec accounting package no other vendor in our survey names — QuickBooks, Sage, Jobber, ServiceTitan or your API, with read or write access agreed field by field and system by system.
The companies
RoehAI Inc. is the only vendor in the Quebec set publishing a street address: "5460 rue Sherbrooke Est, Longue-Pointe, Montréal", in its privacy policy, with contact@roehai.com and +1 438 795-2926. Its footer positions the company as "Built for the world" with 14 "Strategic Locations Served"; the site targets medical clinics, auto repair, restaurants, insurance, real estate, legal, fitness and beauty, and offers outbound campaigns and a partner programme. VocalOps is Services VocalOps Inc., 400-3 Place Ville-Marie, Montréal, admin@vocalops.ca, (514) 913-4515.
Buyer guidance
The six questions that genuinely separate these two products
Ask both vendors, in the same words, and get the answers in writing. They separate the two better than a demo does, because a demo always goes well.
"Are your prices in Canadian dollars?"
At RoehAI, no: the pricing page states the price is set by volume "en USD", while the savings advertised on its Quebec pages are in Canadian dollars and no CAD price list is published. Also worth knowing, with no bad faith implied: the figure depends on which page you read. Starter appears at $49 on the plan card and as "Pack Starter (55 $)" in their calculator; Pro appears at $99 on /tarifs and as "RoehAI Pro 129$/mois" on their Québec City page. A site that moves fast leaves figures behind it — just ask which one applies, in writing. On our side: $400 CAD per month, before tax, 500 minutes included then $0.10 a minute, and the figures are already in your currency.
"What is included, and what does overage cost?"
RoehAI publishes precise numbers, which is a real advantage: 15 minutes on the free plan, 120 minutes and 10 simultaneous calls at $49 USD, top-up credits at $0.50 a minute. We publish the same shape: Essentiel at $400 CAD includes 500 minutes, then $0.10 a minute, which gives $400 at 200 minutes and $550 at 2,000. The crossover follows from their figures: $49 + (minutes − 120) × $0.50, which gives $339 USD at 700 minutes and $439 USD around 900 minutes, against $420 and $440 CAD on our side — the point where our plan becomes the cheaper one, before conversion. Below that, their structure costs you less; above it, ours does. Then hold us to the same standard where our site is genuinely silent: we publish no cap on simultaneous calls, no uptime SLA and no setup timeline. Those limits exist and are written into the agreement, but you have to ask for them instead of reading them.
"Where does my data go, and who processes it?"
Here their privacy policy is more honest than their marketing banner, and that deserves saying: the sales page asserts "Données hébergées au Canada." while the policy says data is "principalement" hosted in Canada and then names the providers some processing goes to outside the country, including Google Gemini. Naming what leaves is exactly the right practice. On our side, service data is hosted in Canada and the exact locations for the applicable components and integrations are confirmed during the security review. None of this is unlawful: Law 25 requires an assessment before a transfer outside Quebec, not a prohibition. You only need to know which one you are buying — and both of us should refuse to claim that a tool makes a business compliant.
"Do your badges correspond to reports?"
Their compliance band shows five badges — PIPEDA, SOC 2 Type I, SOC 2 Type II, GDPR, CCPA — and we found no auditor, scope, date, report or NDA request process on the site; /securite, /security and /confidentialite return the homepage. That is an observation about what is published, not a judgement about what exists: a SOC 2 report is shared under NDA and is not posted publicly. The general point holds for everyone: a badge is not a report. We apply it to ourselves immediately — VocalOps displays no badge, because no report has been issued; our Type II observation period is underway with Drata.
"What happens after the call is answered?"
This is the real fault line between the two, and the hardest thing for any vendor to match. Their integration list points at calendars and CRMs: Google Calendar, Calendly, HubSpot from Pro up, Salesforce, Zapier, webhooks. They are no exception — across the fourteen vendors whose integration pages we read, not one names an ERP, an accounting package or a dispatch system. The market model is to hand the information to your team by text, email or webhook and let them retype it into your system: at Polaris Voice, the list of live integrations stops at Google Calendar and Outlook. Ours points at systems of record: Acomba, QuickBooks, Sage, Jobber, ServiceTitan, or your API, with read-only or full write access defined field by field and system by system, and published as supported only after the actions are verified. Ask both which writes are permitted, who approves them, and what your team sees when a write fails.
"How do you prove to me that it works?"
Them: a free plan that lets you judge for yourself in an afternoon, setup advertised in under ten minutes, and a costed savings calculation. Us: no free trial, no self-serve signup, no customer logos, no testimonials, no case studies and no published setup timeline. What we offer instead is slower: scoping with a person, a configuration built from your real calls, then tuned by our team, which listens back to your calls continuously. Both models have their buyer. Self-serve suits you when the typical call is simple and repeats; human scoping suits you when answering the phone means knowing your products, your rules and your exceptions, and a mistake costs more than the subscription. If you need proof before speaking to anyone, their free tier is a better front door than our form.
Get these in writing, from both sides
- The monthly price converted to Canadian dollars, before tax, and the page the figure came from.
- The total cost at last month’s real volume, not at the entry plan’s volume.
- Included minutes and the overage rate, both numbers in writing.
- How many simultaneous calls are covered at your peak hour.
- Which integrations are included in your tier, and which require the tier above.
- The subprocessor list, their countries, and what leaves Canada.
- Whether an audit report exists: the auditor, the period, the scope and the exceptions — or an admission that there is none.
- Which writes are permitted into your systems, field by field, and what your team sees when one fails.
- Who listens back to calls after launch, how often, and whether it costs extra.
Implementation
How to compare the two prices, using their own figures
- 1
Get both prices into the same currency
RoehAI’s plans are advertised in US dollars, while its savings claims are in Canadian dollars and no CAD price list is published. Our $400 is already in Canadian dollars. We do not invent an exchange rate on this page: apply today’s, and add the taxes on both sides. Just keep the direction of the effect in mind — converting US dollars into Canadian dollars moves their bill up, never down.
- 2
Find the crossover in minutes, not in plans
As published on their site, Starter covers 120 minutes for $49 USD and every minute beyond that costs $0.50 USD in top-up credits. So the sum is $49 + (your minutes − 120) × $0.50. Ours is $400 + (your minutes − 500) × $0.10. At 700 minutes a month: $49 + 580 × $0.50 = $339 USD on their side, $420 CAD on ours. Around 900 minutes: $49 + 780 × $0.50 = $439 USD against $440 CAD — which is where the two invoices meet, and that is before any conversion is applied. Below that line they win, clearly. Above it we win, and the gap widens with every minute: $0.50 USD a minute on their side, $0.10 on ours. We could not find the minute allotment for their higher tiers: ask them for it and redo the sum with the right figure.
- 3
Check what your tier unlocks
As published on their site, HubSpot starts at the Pro tier, full custom API sits at Enterprise, and simultaneous calls go from 1 to 10 between free and Starter. An integration listed on the site is not necessarily included in the plan you are looking at.
- 4
Ask for the document behind the badge
A SOC 2 audit does not produce a certificate; it produces an auditor’s report, shared under NDA. Ask for the auditor, the period, the scope and the exceptions. Ask us the same thing: our answer is that no report exists yet.
Scenarios
When RoehAI is the better buy of the two
Your volume fits in a few hundred minutes
This is where they win outright, and it is not a small category. At 120 minutes a month their site says $49 USD and we ask $400 CAD. At 300 minutes: $49 + 180 × $0.50 = $139 USD, still far below our price. A small plan with overage is a perfectly legitimate structure, and it is the right one at low volume — you are not paying for capacity you do not use. Our plan only starts making sense as volume climbs, around 900 minutes a month.
You want to try before you talk to anyone
Their free plan and $49 USD entry tier let you test an agent in an afternoon with no sales call. We offer no free trial and no self-serve signup: every VocalOps deployment is scoped with a person. Our online demo lets you hear an agent prepared from your website, but your real agent is built with us; if you want to configure and test your own alone, go to them.
You need outbound calling or WhatsApp
RoehAI publishes outbound call campaigns, a WhatsApp Business agent and seven other AI agents alongside the voice one. We do not do that today: we send SMS during a call, from your own number, and the agent checks the line type before offering a text. If your need is an outbound campaign, our product is not it.
Your calendar is your system
If booking appointments into Google Calendar or Calendly is most of the job, their integration list covers it for a fraction of our price. Our Connecté tier is justified by two-way sync with an ERP or CRM; with no system of record to connect, you are paying for plumbing you will not use.
You need a number to justify the spend
Their Québec City page sets a human receptionist at "3 800$/mois" against "Aria (RoehAI Pro) 129$/mois", advertises "Économie annuelle 44 052$/an" and "35 000$ CAD/an — Économie moyenne à Québec", plus "+40% Rendez-vous". We deliberately publish no arithmetic of that kind, because we cannot verify it for your business. If you need a figure to put in front of a board this week, they give you one and we do not.
FAQ
Common questions about VocalOps and RoehAI
What sets VocalOps apart from RoehAI?
VocalOps builds and maintains the agent for you; RoehAI sells a self-serve agent you set up yourself. With us the configuration starts from your real calls, the agent reads and writes in your ERP or CRM — Acomba, QuickBooks, Sage, Jobber, ServiceTitan or your API, even on your own servers — and our team listens back to your calls to correct its rules continuously. RoehAI, as published on its site, sells a self-serve agent with a free plan, connected to calendars, CRMs, Zapier and webhooks, and adds outbound calling and WhatsApp Business, which we do not offer.
Who configures the VocalOps agent, and who corrects it after launch?
Our team, in both cases. The deployment is scoped with a person, the configuration is written from your real calls and signed off by you before launch, then our team listens back to your calls and adjusts the agent’s rules continuously. That work is part of the plan: the configuration is maintained, not delivered.
VocalOps or RoehAI: which should I choose?
Choose RoehAI if you want to test an agent without talking to anyone, if your volume fits in a few hundred minutes a month, if your calendar is the only system to connect, or if you need outbound calling or WhatsApp. Choose VocalOps if your call volume runs past a few hundred minutes and you would rather have a bill that moves little, if you want an agent built and tuned for you rather than configured alone, or if the agent has to read and write into an ERP or field-service system such as Acomba, QuickBooks, Sage, Jobber or ServiceTitan, field by field. These are two different purchases, not two versions of the same one.
Which of the two is cheaper?
It depends on your call volume, and that is the honest answer. At the entry point, RoehAI, unambiguously: as published on its site, a free plan with 15 minutes and Starter at $49 USD/month with 120 minutes, against $400 CAD/month from us. But their bill climbs five times faster than ours: past 120 minutes their site advertises $0.50 USD a minute in top-up credits, against $0.10 from us past 500. At 700 minutes that is $49 + 580 × $0.50 = $339 USD, against $420 CAD from us. Around 900 minutes it is $49 + 780 × $0.50 = $439 USD against $440 CAD, and our plan becomes the cheaper of the two — before any exchange rate is applied, which is yours to work out since our $400 is already in Canadian dollars.
Does VocalOps charge for call minutes?
Past 500 minutes, yes: $0.10 a minute, with no top-up credits to buy in advance. The first 500 are included in the $400 CAD, more than four times their Starter allowance, and their top-up is $0.50 USD a minute — five times our rate. The two grids cross at around 900 minutes a month. It is the same model as theirs and as the rest of the market — included minutes, then a per-minute rate — on a different scale. Theirs remains the better buy when your volume is low and predictable.
Why is VocalOps’ entry price higher?
Because the product sold is not the same. The price covers a human scoping engagement, a configuration written from your real calls, integrations validated read by read and write by write before being declared supported, a team that listens back to your calls and tunes the agent continuously, and 500 included minutes. Development and integrations in the initial contract are included at no extra cost; work added later, beyond that contract, may be billed. If you have no system to connect, your volume is low and message taking is enough, that work does nothing for you and we would be a bad purchase.
Does RoehAI integrate with Acomba, Jobber or another system of record?
Not according to the integrations published on its site, which names Google Calendar, Calendly, HubSpot, Salesforce, Zapier, webhooks and WhatsApp Business — CRMs and calendars. They are not an exception: across the fourteen voice-agent vendors whose integration pages we read on 17 September 2026, not one names an accounting package or a dispatch system. An unpublished integration is not necessarily impossible, so put the question to them. On our side Acomba, QuickBooks, Sage, Jobber, ServiceTitan and a custom API are named, with read or write access agreed field by field and system by system.
Does RoehAI’s agent speak with a Quebec accent?
Their FAQ answers yes: "Nos modèles de synthèse vocale sont configurés pour s’exprimer dans un français québécois clair, professionnel et chaleureux." We have not tested their voice and pass no judgement on it. VocalOps says "Canadian French" and claims no regional accent; the language is configured, tested and validated by your team before launch. The only way to settle it is a recorded demonstration using your own street names, product names and customer names.
Does either one keep data in Canada?
At RoehAI, the sales pages say "Données hébergées au Canada." and the privacy policy says "principalement", naming the providers some processing goes to outside the country, including Google Gemini. Naming what leaves is good practice and we give them credit for it. At VocalOps, service data is hosted in Canada and the exact locations for the applicable components and integrations are confirmed during the security review. In both cases, ask for the subprocessor list in writing.
Is RoehAI SOC 2 certified?
Their site displays badges whose alt text mentions SOC 2 Type I and SOC 2 Type II, but we found no auditor, scope, period or report published. That is not unusual: a SOC 2 report is shared under NDA rather than posted. Simply ask for it. And hold us to the same standard: VocalOps is not certified, our SOC 2 Type II observation period is underway with Drata, no report has been issued, and we display no badge.
Can I try VocalOps for free?
No. There is no free trial and no self-serve signup: every deployment is scoped with a person, because the configuration is written from your calls. That is a genuine disadvantage against a competitor who lets you open an account in minutes. Our online demo calls you with an agent prepared from your website, but to configure and test your own agent alone today, their free plan is the fast route.
Where are the two companies based?
Both are in Montreal. RoehAI Inc. publishes "5460 rue Sherbrooke Est, Longue-Pointe, Montréal" in its privacy policy, with contact@roehai.com and +1 438 795-2926 — the only vendor in the Quebec market we have seen publish a street address, which is worth noting. Its footer also describes the company as "Built for the world" with 14 "Strategic Locations Served". VocalOps is Services VocalOps Inc., 400-3 Place Ville-Marie, Montréal, admin@vocalops.ca, (514) 913-4515.
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